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Field services

Troubleshooting and corrective actions

Fast support thanks to experienced experts

Both, you and us, have a common objective: Minimise downtimes within your plant

Fast and competent

Our service network is nationwide. In the event of failure, our experienced and continually trained experts will be on your site for intervention without delay. They are perfectly equipped with special tools, measurement equipment and spare parts to ensure efficient fault analysis and professional repair.

Long-term safety

During troubleshooting, we do not merely examine the actuator, but also both process and communication with the DCS. Our objective is the permanent elimination of the cause of fault or error.

Your AUMA Plus
  • Minimising downtimes thanks to expert knowledge
  • Avoiding follow-up costs
  • Reliable long-term operation
  • New parts under warranty
  • Optimum performance of your plant

Our scope of delivery in detail

Standard services
  • Examination of devices including the application on site e.g. environmental conditions, valve, process, DCS
  • Fault detection and corrective actions directly on site
  • If required, replacement of parts and repair
  • Professional parametrisation and setting
  • Performing functional testing and test runs
  • Digital device recording
  • Detailed service report

 

Optional services
  • Activation and setting of special parameters, e.g. positioners, process controllers, optimisation parameters, interlocks
  • Function enhancement and modifications including updating the documentation, e.g. mechanical position indication, I/O interface
  • Optimisation of actuator parameters to improve the processes
  • Instruction of the operating personnel on site

Is this a point of interest for you?

Please do not hesitate to contact us. We look forward to receiving your request.